政策版本：2026-08-01 / Policy version: 2026-08-01·最后更新：2026 年 8 月 1 日 / Last updated: August 1, 2026
本隐私政策说明 深圳李理出海文化传播有限公司（以下简称“我们”或“李理出海”）如何在官方网站和相关服务中收集、使用、保存和保护信息。
This Privacy Policy explains how Shenzhen Lili Chuhai Culture Communication Co., Ltd. ("we", "us", or "Lili Global Trade") collects, uses, stores, and protects information through our official website and related services.
我们可能收集您主动提供的联系信息、公司信息、服务沟通内容，以及网站访问日志等必要技术信息。官网“20分钟可行性判断”咨询表单收集：公司/工厂名称、您的称呼、联系方式（邮箱/电话/微信/WhatsApp 任一）、主营产品、已出口国家或渠道（选填）以及目前最想解决的问题。若客户授权我们处理 TikTok Lead Generation 线索，我们会在授权范围内处理采购方提交的姓名、公司、邮箱、电话、国家/地区、产品需求、预计采购量等表单信息。
We may collect contact information, company information, service communications, and necessary technical website log data. The website "20-minute feasibility review" inquiry form collects: company/factory name, your name, contact details (email, phone, WeChat, or WhatsApp — any one), main product, existing export markets or channels (optional), and the main problem you want to solve. When a customer authorizes us to process TikTok Lead Generation data, we process lead form information within the authorized scope, such as name, company, email, phone, country or region, product needs, and expected purchase volume.
您提交官网咨询表单即表示同意我们处理上述字段，并同意适用本政策版本 2026-08-01。表单提交后，数据会先写入服务器本地的临时队列（SQLite outbox），随后通过加密连接以纯文本消息发送到李理出海的飞书机器人（服务交付所必需的消息处理方）用于内部跟进。消息只包含表单字段，不包含富文本、@提及或其他可执行内容。本地队列仅用于降低消息丢失的风险；飞书侧消息是云端协作副本，用于授权内部人员跟进询盘。我们不向任何第三方出售或共享上述信息。
By submitting the website inquiry form you consent to our processing of the fields above and to Privacy Policy version 2026-08-01. After submission, the data is first written to a temporary local queue (SQLite outbox) on our server, then delivered as a plain-text message over an encrypted connection to Lili Global Trade's Feishu bot (a message processor necessary for service delivery) for internal follow-up. The message contains only the form fields and no rich text, @mentions, or other executable content. The local queue exists solely to reduce the risk of message loss; the Feishu message is a cloud collaboration copy used by authorized internal staff for inquiry follow-up. We do not sell or share this information with third parties.
TikTok 线索数据仅用于客户授权范围内的线索接收、CRM/飞书同步、销售跟进、服务交付和必要的运营分析。我们不会将 TikTok 线索数据出售给第三方，也不会将其用于与客户服务无关的目的。
TikTok lead data is used only within the customer-authorized scope for lead receiving, CRM/Feishu synchronization, sales follow-up, service delivery, and necessary operational analysis. We do not sell TikTok lead data to third parties or use it for purposes unrelated to customer services.
我们使用信息用于提供服务、回应咨询、安排项目沟通、处理客户授权的线索数据、改进服务质量、维护网站安全，以及履行法律法规要求。
We use information to provide services, respond to inquiries, arrange project communication, process customer-authorized lead data, improve service quality, maintain website security, and comply with legal requirements.
我们采用 HTTPS/SSL 加密传输、内部访问权限控制、必要的日志记录、账号权限管理和数据备份等措施，降低未经授权访问、泄露、篡改或丢失的风险。官网表单接口仅接受本站同源请求，并对提交频率、字段长度和内容进行校验。
We use measures such as HTTPS/SSL encrypted transmission, internal access controls, necessary logging, account permission management, and data backup to reduce the risk of unauthorized access, disclosure, alteration, or loss. The website form endpoint accepts only same-origin requests from this site and validates submission frequency, field lengths, and content.
我们可能在服务交付所必需的范围内使用基础设施、云服务、CRM 或协作工具供应商（如飞书，作为我们接收和跟进官网询盘所必需的消息处理方）。此类供应商仅可按照我们的指示和服务目的处理信息。除法律要求、客户授权或服务必需情形外，我们不会主动向无关第三方披露个人信息。
We may use infrastructure, cloud service, CRM, or collaboration tool providers (such as Feishu, the message processor necessary for us to receive and follow up on website inquiries) where necessary for service delivery. Such providers may process information only according to our instructions and service purposes. Except where required by law, authorized by the customer, or necessary for service delivery, we do not proactively disclose personal information to unrelated third parties.
数据保留分两层，请勿混淆： （1）本地 SQLite 临时队列：官网咨询表单成功送达飞书（状态 sent）后，我们会立即清除本地队列中的姓名、公司、联系方式、产品和问题描述等个人信息字段，仅保留内部编号、时间戳、状态与同意记录等审计所需字段。若消息尚未确认送达（含 sending_unknown 等未确认状态）或明确失败（failed），相关个人信息的本地保留时间最长不超过 7 天；超过后系统会自动清除或匿名化。本地 7 天自动清理仅适用于该本地队列，不适用于飞书云端副本。 （2）飞书云端协作副本：送达飞书的纯文本消息由授权内部人员访问，用于询盘跟进与必要服务记录。该副本不受上述本地 7 天自动清理约束；我们不会、也未实现飞书侧的自动删除。飞书消息在询盘跟进/必要服务记录目的完成后，由授权人员删除（法律、争议处理或审计要求除外）。飞书平台层的存储、备份与保留还受飞书企业设置及其隐私政策约束。 您可通过本政策第 12 条的联系方式请求删除或限制处理您通过官网表单提交的个人信息；我们将在核实身份后于合理期限内处理，法律要求继续保留的情形除外。除前述情形外，我们仅在实现本政策所述目的、履行服务协议、解决争议、满足审计或法律要求所需期间保留信息。
Retention has two layers; do not confuse them: (1) Local SQLite temporary queue: after a website inquiry is successfully delivered to Feishu (status sent), we immediately remove personal fields (name, company, contact details, product, and problem description) from the local queue, keeping only internal ID, timestamps, status, and consent/audit fields. If delivery is not confirmed (including undetermined statuses such as sending_unknown) or failed explicitly (failed), personal information is retained locally for at most 7 days, after which it is automatically cleared or anonymized. The local 7-day automatic cleanup applies only to this local queue and does not apply to the Feishu cloud copy. (2) Feishu cloud collaboration copy: plain-text messages delivered to Feishu are accessible only to authorized internal staff for inquiry follow-up and necessary service records. That copy is not subject to the local 7-day automatic cleanup; we do not, and have not implemented, automatic deletion on Feishu. After inquiry follow-up / necessary service-record purposes are completed, authorized staff delete the Feishu message (except where law, dispute handling, or audit requirements require retention). Feishu platform-level storage, backup, and retention remain subject to the enterprise's Feishu settings and Feishu's privacy policy. You may request deletion or restriction of processing of personal information submitted through the website form via the contact details in Section 12; after identity verification we will handle the request within a reasonable period, except where law requires continued retention. Otherwise, we retain information only as long as necessary for the purposes described in this Policy, service agreements, dispute resolution, audit needs, or legal requirements.
您可以通过本政策第 12 条列明的邮箱或电话联系我们，请求访问、更正、删除或限制处理您通过官网表单提交的个人信息。我们会在合理期限内核实并回应您的请求。
You may contact us by email or phone listed in Section 12 of this Policy to request access, correction, deletion, or restriction of processing of personal information submitted through the website form. We will verify and respond to your request within a reasonable period.
我们可能使用必要的 Cookies 或类似技术维持网站功能、统计访问情况和改善浏览体验。您可以通过浏览器设置管理 Cookies。
We may use necessary cookies or similar technologies to maintain website functions, measure visits, and improve browsing experience. You can manage cookies through your browser settings.
我们可能根据服务、技术或法律要求更新本政策。更新后的政策将在本页面发布，并标注更新日期。
We may update this Policy according to service, technical, or legal requirements. The updated Policy will be posted on this page with the updated date.
如您对隐私政策或数据处理有任何问题，请联系：liuju4323@gmail.com，电话：+86 156 1616 1783，地址：中国 · 广东深圳。
For questions about this Privacy Policy or data processing, contact us at liuju4323@gmail.com, phone +86 156 1616 1783, address: Shenzhen, Guangdong, China.